How do I block unwanted calls?

Reject unwanted calls from specific numbers or from the most recent caller’s number (even if you don’t know it). Selective Call Rejection easily allows you to create and update a list of telephone numbers from which you do not wish to receive calls. Calls from telephone numbers on your list are sent to an announcement.

• The service is available for calls in the defined calling area.
• You can have up to 12 telephone numbers on your list.
• Numbers on your list must be 10-digit directory numbers or 1- to 7- digit extension numbers.
• If a number on your Selective Call Rejection list is also on another list (e.g., Selective Distinctive Alert), Selective Call Rejection will override the other service for that telephone number.

Note: Selective Call Rejection is a feature available as an add on to your phone service for an additional fee. This service is not to be confused with the STIR/SHAKEN protocol BTC Broadband implemented to help protect consumers against Robocalls.