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How do I set up special holiday/snow menu if I have Easy Attendant?

You set up "special days". On the Special Days, the system will dafault to your non-Business hours menu.

  1. Log into the User Cloud Voice Portal with the Easy Attendant phone number and password
  2. Click on Open Attendant Settings.
  3. Click on the Schedule tab.
  4. Click on the calendar symbol under Special Days.
  5. Click on all the holidays your office will be closed, highlighting those days.
  6. Click OK.

Your system is set up to play your non-Business hours menu all day on the days you selected.

OR

  1. log into the Business Group Admin Portal with the admin login and password.
  2. Click on Attendants, click on the number.
  3. Click on the Schedule tab.
  4. Click on the calendar symbol under Special Days.
  5. Click on all the holidays your office will be closed, highlighting those days.
  6. Click OK.

Your system is set up to play your non-Business hours menu all day on the days you selected.